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Shipping Policy

Our printed circuit board products are available to ship from our facility in Fremont, CA, to anywhere within North America (Canada, Mexico and United States). If you’re outside of North America and would like to place an order please contact us at 855-811-1975.

Because everything we ship has been manufactured specifically to your specifications, please pay particular attention to the advertised lead time for the product you’re interested in ordering. For more information on how to calculate lead times please see our Help Center.

UPS is the only shipping carrier we’re currently offering. We do not markup shipping cost nor do we add any handling charges; our costs are your costs.

For shipping to Canada and Mexico the following options are available:

Worldwide Standard (Depends on Destination)

Worldwide Saver (1-3 Business Days)

Worldwide Expedited (2-5 Business Days)

Note that there may be some customs charges depending on delivery country rules. The customer will be responsible for the customs charges.


**Local Customers in Silicon Valley**

For customers who wish to pick up their orders from our Fremont, CA facility, select the "Will Call / Local Pickup" option from the shipping menu. Once the order is complete you will receive an email that states "READY FOR PICKUP". Orders may be picked up Monday through Friday between the hours of 9am and 6pm PST. If you need to arrange for a pick up outside of this window, please contact us at 510-933-9000 or support@bacircuits.com. 


Return / Refund Policy

Bay Area Circuits guarantees your finished boards will be manufactured per your drawings, artwork, and purchase order within the specifications of IPC 600 G. Bay Area Circuits, at Bay Area Circuits’ option, will repair or replace defective boards at no charge or credit your account. Your requirements must be in writing and approved by Bay Area Circuits prior to manufacturing. Unacceptable boards must be returned to Bay Area Circuits within 30 days of delivery before replacements, repairs, or credits can be authorized. In the event of unacceptable boards, Bay Area Circuits assumes liability for bare boards only. In no event shall Bay Area Circuits’ liability exceed the original purchase order. This warranty is expressly in lieu of all other warranties, expressed or implied. Bay Area Circuits neither assumes nor authorizes any other person to assume for it any other liability in connection with services rendered.

In the unlikely case of a delay in delivery caused by the shipping carrier, Bay Area Circuits will provide a refund of the shipping cost.


Privacy Policy

What information do we collect?

We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include MAPi Cases. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on April 7th, 2014.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.